Zhu Nan’s Resume
2021 - 2024
2015-2019
2013-2015
Senior Product Designer • Farmers Business Network
Sole designer on the FBN Finance team. Led the design initiatives including:
Loan Application Framework: design a framework for diverse loan types and partners, helping FBN surpass $1 billion in operating lines with an average application completion time of 34 minutes.
Internal Admin Portal: streamlined loan team efficiency by reducing human touchpoints and optimizing the document collection process, improving operational workflows.
Digital Loan Repayment Flow: replaced traditional mail-based systems with a digital flow, reducing processing time from 10 days to 3-4 days and enhancing transaction visibility for farmers.
Finance Customer Archetypes Research: Led research to identify and define FBN’s first finance customer archetypes, providing insights that informed key design decisions.
High-Fidelity North-Star Prototypes: Created prototypes to visualize future product ideas, aligning cross-functional teams with broader business objectives.
Finance Growth Partnership: Collaborated with the growth team to identify growth opportunities in finance, designing and testing experiments for validation.
Design Thinking Workshops: Facilitated workshops with cross-functional teams to generate ideas and set roadmap priorities, fostering collaboration and innovation.
Product Designer • MegiChina
Focused on simplifying accounting management in an Enterprise SaaS environment with projects like:
Multi-Currency Bank Reconciliation, Reporting, and Fapiao Management: Designed end-to-end experiences for customer onboarding, bank reconciliation, and invoice/billing management, streamlining complex accounting tasks.
Design System Development: Established the company's design methodology and initiated documentation, which later evolved into a formal design system.
Trade Show Design Support: Created booth and sales materials for 20+ trade shows, supporting the company’s sales and marketing efforts.
Visual Designer • Various Startups
Created a wide range of marketing materials for both online and offline channels. Designed responsive websites, and established brand identities for various startups.
